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Return-Path: <bounces@bounces.iad1.qualtrics-survey.com> Delivered-To: heads@naturallights.biz Received: from mgh-web11.maghost.ro by mgh-web11.maghost.ro with LMTP id SIrlKYnfgGneVQcAJwI5NA (envelope-from <bounces@bounces.iad1.qualtrics-survey.com>) for <heads@naturallights.biz>; Mon, 02 Feb 2026 19:31:53 +0200 Return-path: <bounces@bounces.iad1.qualtrics-survey.com> Envelope-to: heads@naturallights.biz Delivery-date: Mon, 02 Feb 2026 19:31:53 +0200 Received: from smtp-252-37.iad1.qemailserver.com ([98.97.252.37]:47834) by mgh-web11.maghost.ro with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.98) (envelope-from <bounces@bounces.iad1.qualtrics-survey.com>) id 1vmxmE-000000021xz-1Cet for heads@naturallights.biz; Mon, 02 Feb 2026 19:31:53 +0200 DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=simple/relaxed; t=1770053471; s=qualtrics2k1; d=qualtrics-survey.com; h=List-ID:List-Unsubscribe-Post:List-Unsubscribe:Content-Type:MIME-Version:Subject:Message-ID:To:Reply-To:Sender:From:Date; bh=qz4A8edLIAEm1pnGneGabXumUtVqTeG5YP5CVZwhzmo=; b=dFe/MoYEpP3IzcewGRm8PVis6tZfSwVFGdcX9ex+BN+KofiQ0xqAJbD2fe3DDJPX 2Ye/zWdSWWE8iAqcvf+BFgw7K3ZecIKvxzEmpTjA2a0eFqMCbDORJkybtliAwvo09jB mUz5FkPWxnejJD9fJS3SbNPQNJkZVh1/Za3xyhLXLBbN/D3VmMd8TEqL0Eixv5ofGfo S33KVhFMM7yRwa9DL/bYE9ZQbJGDycJn74Um5KMd4cWHQxT49psoVfya3CaBNjemzDj Ej6Yffpw/323EO1Y/rWCB7DwAxw/mH7V+xbiLwspMDUzClj6jbBfASyXEMReHInYZdV RjU860hMRQ== Date: Mon, 2 Feb 2026 10:31:11 -0700 (MST) From: Twilio Customer Experience <twilio@qualtrics-survey.com> Sender: Twilio Customer Experience <twilio@qualtrics-survey.com> Reply-To: Twilio Customer Experience <customerexperience@twilio.com> To: heads@naturallights.biz Message-ID: <2022836521.342431.1770053471205@jwm-5c75f69584-h7pmx> Subject: Your experience with Twilio SendGrid MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----=_Part_342424_666050252.1770053471203" X-QUMID: UR_25IoaI8HtTaHbAq-EMD_81KIcwtRHbpbDiB-SGC_2TuaX8t6fYHFPu9-SV_efHeEeS91xypFT7 List-Unsubscribe: <https://iad1.qualtrics.com/subscription/manage/unsubscribe?recipientId=SGC_2TuaX8t6fYHFPu9&libraryId=UR_39o0A9Eww0xmdH8&distributionId=EMD_81KIcwtRHbpbDiB&OptOut=dir&BT=dHdpbGlv>,<mailto:KD.GJKHKYKYHB2DMZSZJBDFA5JZ.GM4W6MCBHFCXO5ZQPBWWISBY@unsubscribe.qemailserver.com?subject=qunsub_SGC_2TuaX8t6fYHFPu9.UR_39o0A9Eww0xmdH8.twilio.EMD_81KIcwtRHbpbDiB.SV_efHeEeS91xypFT7.UR_25IoaI8HtTaHbAq.SG_1pXpFaE35cPFijB.https%3A%2F%2Fsurveys.twilio.com%2FCP%2FRegister.php> List-Unsubscribe-Post: List-Unsubscribe=One-Click List-ID: <edf9d46e722550c73b3ae035fb28e8729ca1e575.qualtrics-survey.com> ------=_Part_342424_666050252.1770053471203 Content-Type: multipart/alternative; boundary="----=_Part_342425_115807247.1770053471203" ------=_Part_342425_115807247.1770053471203 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable <https://www.twilio.com/> Hi , Congratulations again on getting started with Twilio SendGrid! Now that you=E2=80=99ve had time to explore, we'd love to hear about your experience= so far. Can you spend 2 minutes to give us feedback? Overall, how satisfied were you with getting started on Twilio? Very Satisf= ied 5 <https://surveys.twilio.com/jfe/form/SV_efHeEeS91xypFT7?Q_DL=3D81KIcwtRHbpb= DiB_efHeEeS91xypFT7_SGC_2TuaX8t6fYHFPu9&Q_CHL=3Demail&Q_PopulateResponse=3D= %7B%22QID1%22:%225%22%7D&Q_PopulateValidate=3D1&invite_date=3D2/2/26 9:31 AM PST&CX_score=3D5> 4 <https://surveys.twilio.com/jfe/form/SV_efHeEeS91xypFT7?Q_DL=3D81KIcwtRHbpb= DiB_efHeEeS91xypFT7_SGC_2TuaX8t6fYHFPu9&Q_CHL=3Demail&Q_PopulateResponse=3D= %7B%22QID1%22:%224%22%7D&Q_PopulateValidate=3D1&invite_date=3D2/2/26 9:31 AM PST&CX_score=3D4> 3 <https://surveys.twilio.com/jfe/form/SV_efHeEeS91xypFT7?Q_DL=3D81KIcwtRHbpb= DiB_efHeEeS91xypFT7_SGC_2TuaX8t6fYHFPu9&Q_CHL=3Demail&Q_PopulateResponse=3D= %7B%22QID1%22:%223%22%7D&Q_PopulateValidate=3D1&invite_date=3D2/2/26 9:31 AM PST&CX_score=3D3> 2 <https://surveys.twilio.com/jfe/form/SV_efHeEeS91xypFT7?Q_DL=3D81KIcwtRHbpb= DiB_efHeEeS91xypFT7_SGC_2TuaX8t6fYHFPu9&Q_CHL=3Demail&Q_PopulateResponse=3D= %7B%22QID1%22:%222%22%7D&Q_PopulateValidate=3D1&invite_date=3D2/2/26 9:31 AM PST&CX_score=3D2> 1 <https://surveys.twilio.com/jfe/form/SV_efHeEeS91xypFT7?Q_DL=3D81KIcwtRHbpb= DiB_efHeEeS91xypFT7_SGC_2TuaX8t6fYHFPu9&Q_CHL=3Demail&Q_PopulateResponse=3D= %7B%22QID1%22:%221%22%7D&Q_PopulateValidate=3D1&invite_date=3D2/2/26 9:31 AM PST&CX_score=3D1> Very Dissatisfied N/A - I don't use <https://surveys.twilio.com/jfe/form/SV_efHeEeS91xypFT7?Q_DL=3D81KIcwtRHbpb= DiB_efHeEeS91xypFT7_SGC_2TuaX8t6fYHFPu9&Q_CHL=3Demail&Q_PopulateResponse=3D= %7B%22QID1%22:%220%22%7D&Q_PopulateValidate=3D1&invite_date=3D2/2/26 9:31 AM PST&CX_score=3D0> Kindest Regards, The Twilio Customer Experience Team <http://www.twilio.com> This email was sent to heads@naturallights.biz. Don't want to receive emails from Twilio? Change your email preferences <https://surveys.twilio.com/subscription/manage/confirmation?recipientId=3D= SGC_2TuaX8t6fYHFPu9&libraryId=3DUR_39o0A9Eww0xmdH8&distributionId=3DEMD_81K= IcwtRHbpbDiB&BT=3DdHdpbGlv> If you have any questions or concerns, please contact our Help Center <https://help.twilio.com>. If you're having trouble reading this email, try the web version. <https://surveys.twilio.com/jfe/form/SV_efHeEeS91xypFT7?Q_DL=3D81KIcwtRHbpb= DiB_efHeEeS91xypFT7_SGC_2TuaX8t6fYHFPu9&Q_CHL=3Demail&invite_date=3D2/2/26 9:31 AM PST> Twilio 375 Beale St, San Francisco, CA 94105 <> ------=_Part_342425_115807247.1770053471203 Content-Type: multipart/related; boundary="----=_Part_342426_1760186098.1770053471203" ------=_Part_342426_1760186098.1770053471203 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable <html><head><title></title> <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><m= eta name=3D"viewport" content=3D"width=3Ddevice-width, initial-scale=3D1.0"= ><!--[if !mso]>=20 <meta http-equiv=3D"X-UA-Compatible" content=3D"IE=3Dedge" />=20 <!--<![endif]--><!-- Buttons --><meta class=3D"mktoColor" id=3D"button-= color" mktoname=3D"Button Color" default=3D"#F22F46" mktomodulescope=3D"tru= e"><meta class=3D"mktoColor" id=3D"button-text-color" mktoname=3D"Button Te= xt Color" default=3D"#FFFFFF" mktomodulescope=3D"true"><meta class=3D"mktoL= ist" id=3D"horizontal-align" mktoname=3D"Horizontal alignment" values=3D"le= ft,center,right" default=3D"left" mktomodulescope=3D"true"><!-- One Column = --><meta class=3D"mktoString" id=3D"button-url" mktoname=3D"Button Link" de= fault=3D"http://twilio.com" mktomodulescope=3D"true"><meta class=3D"mktoStr= ing" id=3D"button-text" mktoname=3D"Button Text" default=3D"Button" mktomod= ulescope=3D"true"><!-- Two Column --><meta class=3D"mktoString" id=3D"twoco= l-1-url" mktoname=3D"Column 1 Button URL" default=3D"http://twilio.com" mkt= omodulescope=3D"true"><meta class=3D"mktoString" id=3D"twocol-1-text" mkton= ame=3D"Column 1 Button Text" default=3D"Button" mktomodulescope=3D"true"><m= eta class=3D"mktoString" id=3D"twocol-2-url" mktoname=3D"Column 2 Button UR= L" default=3D"http://twilio.com" mktomodulescope=3D"true"><meta class=3D"mk= toString" id=3D"twocol-2-text" mktoname=3D"Column 2 Button Text" default=3D= "Button" mktomodulescope=3D"true"><!-- Three Column --><meta class=3D"mktoS= tring" id=3D"threecol-1-url" mktoname=3D"Column 1 Button URL" default=3D"ht= tp://twilio.com" mktomodulescope=3D"true"><meta class=3D"mktoString" id=3D"= threecol-1-text" mktoname=3D"Column 1 Button Text" default=3D"Button" mktom= odulescope=3D"true"><meta class=3D"mktoString" id=3D"threecol-2-url" mktona= me=3D"Column 2 Button URL" default=3D"http://twilio.com" mktomodulescope=3D= "true"><meta class=3D"mktoString" id=3D"threecol-2-text" mktoname=3D"Column= 2 Button Text" default=3D"Button" mktomodulescope=3D"true"><meta class=3D"= mktoString" id=3D"threecol-3-url" mktoname=3D"Column 3 Button URL" default= =3D"http://twilio.com" mktomodulescope=3D"true"><meta class=3D"mktoString" = id=3D"threecol-3-text" mktoname=3D"Column 3 Button Text" default=3D"Button"= mktomodulescope=3D"true"> <style type=3D"text/css">@media screen and (min-width: 10px) { .buttonwrapper a { display: block !important } } div[style*=3D"margin: 16px 0"] { margin: 0 !important } @media screen and (max-width: 499px) { .inner { padding-left: 20px !important; 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text-decoration: none !important;} .links-copy a {color: #333333 !important; text-decoration: underline !i= mportant;} .links-copy h1 a, .links-copy h2 a, .links-copy h3 a, .links-copy h4 a,= .links-copy h5 a, .links-copy h6 a {color: #333333 !important; text-decora= tion: none !important;} </style> <![endif]--><!--[if mso]> <style type=3D"text/css"> ol, ul {margin-left: 25px !important; margin-top: 0 !important;} .button {padding: 4px 2px 4px 2px !important;} </style> <xml> <o:OfficeDocumentSettings> <o:AllowPNG/> <o:PixelsPerInch>96</o:PixelsPerInch> </o:OfficeDocumentSettings> </xml> <![endif]--> </head><body><center> <table align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" cl= ass=3D"wrapper" style=3D"background-color:#EEEEEE;margin-top:0;margin-botto= m:0;margin-right:auto;margin-left:auto;font-family:system,-apple-system,Bli= nkMacSystemFont,'SegoeUI','Roboto','Oxygen','Ubuntu','Cantarell','FiraSans'= ,'DroidSans',Helvetica,sans-serif;table-layout:fixed;width:100%;-webkit-tex= t-size-adjust:100%;-ms-text-size-adjust:100%;" width=3D"100%"> =09<tbody> =09=09<tr> =09=09=09<td align=3D"center"> =09=09=09<center><!--[if(mso)|(IE)]> <table cellpadding=3D"0" cellspacing=3D"0" border=3D"0" width=3D"600"> <tr> <td><![endif]--> =09=09=09<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" class=3D"o= uter" style=3D"margin-top:0;margin-bottom:0;margin-right:auto;margin-left:a= uto;width:100%;max-width:600px;"> =09=09=09=09<tbody> =09=09=09=09=09<tr> =09=09=09=09=09=09<td bgcolor=3D"#ffffff" class=3D"mktoContainer" id=3D"mai= n-container"> =09=09=09=09=09=09<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" c= lass=3D"mktoModule section-masthead" id=3D"module-masthead" mktoname=3D"Mas= thead" style=3D"background-color:#F5F5F5;" width=3D"100%"> =09=09=09=09=09=09=09<tbody> =09=09=09=09=09=09=09=09<tr class=3D"one-col"> =09=09=09=09=09=09=09=09=09<td class=3D"inner" style=3D"padding-top:20px;pa= dding-bottom:20px;padding-left:30px;padding-right:30px;"> =09=09=09=09=09=09=09=09=09<table border=3D"0" cellpadding=3D"0" cellspacin= g=3D"0" class=3D"contents" style=3D"text-align:left;font-size:16px;line-hei= ght:18px;color:#333333;" width=3D"100%"> =09=09=09=09=09=09=09=09=09=09<tbody> =09=09=09=09=09=09=09=09=09=09=09<tr> =09=09=09=09=09=09=09=09=09=09=09=09<td align=3D"left"><a href=3D"https://w= ww.twilio.com/" style=3D"color: rgb(242, 47, 70); text-decoration: underlin= e; text-decoration:none;"><img alt=3D"Twilio" class=3D"align-left" src=3D"h= ttps://s3.amazonaws.com/uploads.knak.io/user_uploads/5dc5a8965298c/5dc5adb5= a2b13.png" style=3D"width:100%;max-width:150px;border-width:0;height:auto;d= isplay:block;" width=3D"150"> </a></td> =09=09=09=09=09=09=09=09=09=09=09</tr> =09=09=09=09=09=09=09=09=09=09</tbody> =09=09=09=09=09=09=09=09=09</table> =09=09=09=09=09=09=09=09=09</td> =09=09=09=09=09=09=09=09</tr> =09=09=09=09=09=09=09</tbody> =09=09=09=09=09=09</table> =09=09=09=09=09=09<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" c= lass=3D"mktoModule section-intro contents" id=3D"module-rich-text0eb0699c-d= 930-4e66-9f3c-fb3b8abadbe4" mktoname=3D"Rich text area-2" style=3D"font-siz= e:16px;line-height:24px;text-align:left;color:#333333;" width=3D"100%"> =09=09=09=09=09=09=09<tbody> =09=09=09=09=09=09=09=09<tr class=3D"one-col"> =09=09=09=09=09=09=09=09=09<td align=3D"left" class=3D"inner copy" style=3D= "text-align:left;padding-top:0;padding-bottom:30px;padding-right:30px;paddi= ng-left:30px;"> =09=09=09=09=09=09=09=09=09<div class=3D"links-copy" style=3D"margin-top:0;= margin-bottom:0;margin-right:0;margin-left:0;"> =09=09=09=09=09=09=09=09=09<div class=3D"mktEditable" id=3D"body-copy0eb069= 9c-d930-4e66-9f3c-fb3b8abadbe4" mktoname=3D"Editable Text" style=3D"margin-= top:0;margin-bottom:0;margin-right:0;margin-left:0;"> =09=09=09=09=09=09=09=09=09<p style=3D"margin: 0 0 12px 0;"> </p> =09=09=09=09=09=09=09=09=09<p style=3D"margin: 0 0 12px 0;"><span style=3D"= color: #333333; font-family: system, -apple-system, system-ui, SegoeUI, Rob= oto, Oxygen, Ubuntu, Cantarell, FiraSans, DroidSans, Helvetica, sans-serif;= font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-= variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2;= text-align: left; text-indent: 0px; text-transform: none; white-space: nor= mal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; backgrou= nd-color: #ffffff; text-decoration-style: initial; text-decoration-color: i= nitial; display: inline !important; float: none;">Hi </span><span style=3D"= color: #333333; font-family: system, -apple-system, system-ui, SegoeUI, Rob= oto, Oxygen, Ubuntu, Cantarell, FiraSans, DroidSans, Helvetica, sans-serif;= font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-= variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2;= text-align: left; text-indent: 0px; text-transform: none; white-space: nor= mal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; backgrou= nd-color: #ffffff; text-decoration-style: initial; text-decoration-color: i= nitial; display: inline !important; float: none;">,</span></p> =09=09=09=09=09=09=09=09=09<p style=3D"margin: 0 0 12px 0;">Congratulations= again on getting started with Twilio SendGrid! Now that you=E2=80=99ve had= time to explore, we'd love to hear about your experience so far. Can you s= pend 2 minutes to give us feedback?</p> =09=09=09=09=09=09=09=09=09</div> =09=09=09=09=09=09=09=09=09</div> =09=09=09=09=09=09=09=09=09</td> =09=09=09=09=09=09=09=09</tr> =09=09=09=09=09=09=09</tbody> =09=09=09=09=09=09</table> =09=09=09=09=09=09<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" c= lass=3D"mktoModule section-intro contents" id=3D"module-rich-text1757b0ca-1= c0a-4d58-8661-4f9e7af1495b" mktoname=3D"Rich text area" style=3D"font-size:= 16px;line-height:24px;text-align:left;color:#333333;" width=3D"100%"> =09=09=09=09=09=09=09<tbody> =09=09=09=09=09=09=09=09<tr class=3D"one-col"> =09=09=09=09=09=09=09=09=09<td align=3D"left" class=3D"inner copy" style=3D= "text-align:left;padding-top:0;padding-bottom:30px;padding-right:30px;paddi= ng-left:30px;"> =09=09=09=09=09=09=09=09=09<div class=3D"links-copy" style=3D"margin-top:0;= margin-bottom:0;margin-right:0;margin-left:0;"> =09=09=09=09=09=09=09=09=09<div class=3D"mktEditable" id=3D"body-copy1757b0= ca-1c0a-4d58-8661-4f9e7af1495b" mktoname=3D"Editable Text" style=3D"margin-= top:0;margin-bottom:0;margin-right:0;margin-left:0;"> =09=09=09=09=09=09=09=09=09<table align=3D"center" border=3D"0" cellpadding= =3D"0" style=3D"background-color: #fff; border: 1px solid #D9DBDE; border-r= adius: 3px; font-family: Helvetica Neue, Helvetica, Arial, sans-serif; max-= width: 600px;"> =09=09=09=09=09=09=09=09=09=09<tbody> =09=09=09=09=09=09=09=09=09=09=09<tr> =09=09=09=09=09=09=09=09=09=09=09=09<td align=3D"center" style=3D"font-size= : 16px; font-family: Helvetica Neue, Helvetica, Arial, sans-serif; padding:= 16px 16px 20px 16px;"><b>Overall, how satisfied were you with getting star= ted on Twilio?</b></td> =09=09=09=09=09=09=09=09=09=09=09</tr> =09=09=09=09=09=09=09=09=09=09=09<tr> =09=09=09=09=09=09=09=09=09=09=09=09<td style=3D"font-family: Helvetica Neu= e, Helvetica, Arial, sans-serif; padding: 4px 16px 4px 16px;"> =09=09=09=09=09=09=09=09=09=09=09=09<table align=3D"center" border=3D"0" ce= llpadding=3D"0" cellspacing=3D"0" style=3D"color: #a5a5a5; font-size: 14px;= " width=3D"60px"> =09=09=09=09=09=09=09=09=09=09=09=09=09<tbody> =09=09=09=09=09=09=09=09=09=09=09=09=09=09<tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td align=3D"left" style=3D"fo= nt-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; text-align: cent= er;">Very Satisfied</td> =09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09<tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td style=3D"font-family: 'Hel= vetica Neue', Helvetica, Arial, sans-serif; padding: 6px; font-size: 18px; = width: 60px; border-radius: 3px; background: #ffffff; border: 1px solid #f2= 2f46; text-align: center;"><a href=3D"https://surveys.twilio.com/jfe/form/S= V_efHeEeS91xypFT7?Q_DL=3D81KIcwtRHbpbDiB_efHeEeS91xypFT7_SGC_2TuaX8t6fYHFPu= 9&Q_CHL=3Demail&Q_PopulateResponse=3D%7B%22QID1%22:%225%22%7D&Q= _PopulateValidate=3D1&invite_date=3D2/2/26 9:31 AM PST&CX_score=3D5= " style=3D"display: block; text-decoration: none; color: #f22f46; backgroun= d: #fff; line-height: 40px; border-radius: 3px; white-space: nowrap;">5</a>= </td> =09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09<tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td> </td> =09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09<tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td align=3D"center" style=3D"= font-family: Helvetica Neue, Helvetica, Arial, sans-serif; padding: 6px; fo= nt-size: 18px; width: 60px; border-radius: 3px; background: #fff; border: 1= px solid #f22f46;"><a href=3D"https://surveys.twilio.com/jfe/form/SV_efHeEe= S91xypFT7?Q_DL=3D81KIcwtRHbpbDiB_efHeEeS91xypFT7_SGC_2TuaX8t6fYHFPu9&Q_= CHL=3Demail&Q_PopulateResponse=3D%7B%22QID1%22:%224%22%7D&Q_Populat= eValidate=3D1&invite_date=3D2/2/26 9:31 AM PST&CX_score=3D4" style= =3D"display: block; text-decoration: none; color: #f22f46; background: #fff= ; line-height: 40px; border-radius: 3px; white-space: nowrap;">4</a></td> =09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09<tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td> </td> =09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09<tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td align=3D"center" style=3D"= font-family: Helvetica Neue, Helvetica, Arial, sans-serif; padding: 6px; fo= nt-size: 18px; width: 60px; border-radius: 3px; background: #fff; border: 1= px solid #f22f46;"><a href=3D"https://surveys.twilio.com/jfe/form/SV_efHeEe= S91xypFT7?Q_DL=3D81KIcwtRHbpbDiB_efHeEeS91xypFT7_SGC_2TuaX8t6fYHFPu9&Q_= CHL=3Demail&Q_PopulateResponse=3D%7B%22QID1%22:%223%22%7D&Q_Populat= eValidate=3D1&invite_date=3D2/2/26 9:31 AM PST&CX_score=3D3" style= =3D"display: block; text-decoration: none; color: #f22f46; background: #fff= ; line-height: 40px; border-radius: 3px; white-space: nowrap;">3</a></td> =09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09<tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td> </td> =09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09<tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td align=3D"center" style=3D"= font-family: Helvetica Neue, Helvetica, Arial, sans-serif; padding: 6px; fo= nt-size: 18px; width: 60px; border-radius: 3px; background: #fff; border: 1= px solid #f22f46;"><a href=3D"https://surveys.twilio.com/jfe/form/SV_efHeEe= S91xypFT7?Q_DL=3D81KIcwtRHbpbDiB_efHeEeS91xypFT7_SGC_2TuaX8t6fYHFPu9&Q_= CHL=3Demail&Q_PopulateResponse=3D%7B%22QID1%22:%222%22%7D&Q_Populat= eValidate=3D1&invite_date=3D2/2/26 9:31 AM PST&CX_score=3D2" style= =3D"display: block; text-decoration: none; color: #f22f46; background: #fff= ; line-height: 40px; border-radius: 3px; white-space: nowrap;">2</a></td> =09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09<tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td> </td> =09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09<tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td align=3D"center" style=3D"= font-family: Helvetica Neue, Helvetica, Arial, sans-serif; padding: 6px; fo= nt-size: 18px; width: 60px; border-radius: 3px; background: #fff; border: 1= px solid #f22f46;"><a href=3D"https://surveys.twilio.com/jfe/form/SV_efHeEe= S91xypFT7?Q_DL=3D81KIcwtRHbpbDiB_efHeEeS91xypFT7_SGC_2TuaX8t6fYHFPu9&Q_= CHL=3Demail&Q_PopulateResponse=3D%7B%22QID1%22:%221%22%7D&Q_Populat= eValidate=3D1&invite_date=3D2/2/26 9:31 AM PST&CX_score=3D1" style= =3D"display: block; text-decoration: none; color: #f22f46; background: #fff= ; line-height: 40px; border-radius: 3px; white-space: nowrap;">1</a></td> =09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09<tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td align=3D"left" style=3D"fo= nt-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; text-align: cent= er;">Very Dissatisfied</td> =09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09<tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td> </td> =09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09<tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td> </td> =09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09<tr> =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09<td align=3D"center" style=3D"= font-family: Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 18px;= width: 60px; border-radius: 3px; background: #fff; border: 1px solid #f22f= 46; padding: 6px;"><a href=3D"https://surveys.twilio.com/jfe/form/SV_efHeEe= S91xypFT7?Q_DL=3D81KIcwtRHbpbDiB_efHeEeS91xypFT7_SGC_2TuaX8t6fYHFPu9&Q_= CHL=3Demail&Q_PopulateResponse=3D%7B%22QID1%22:%220%22%7D&Q_Populat= eValidate=3D1&invite_date=3D2/2/26 9:31 AM PST&CX_score=3D0" style= =3D"display: block; text-decoration: none; color: #f22f46; background: #fff= ; line-height: 40px; border-radius: 3px; white-space: nowrap;" target=3D"_b= lank">N/A - I don't use</a></td> =09=09=09=09=09=09=09=09=09=09=09=09=09=09</tr> =09=09=09=09=09=09=09=09=09=09=09=09=09</tbody> =09=09=09=09=09=09=09=09=09=09=09=09</table> =09=09=09=09=09=09=09=09=09=09=09=09<p> </p> =09=09=09=09=09=09=09=09=09=09=09=09</td> =09=09=09=09=09=09=09=09=09=09=09</tr> =09=09=09=09=09=09=09=09=09=09</tbody> =09=09=09=09=09=09=09=09=09</table> =09=09=09=09=09=09=09=09=09</div> =09=09=09=09=09=09=09=09=09</div> =09=09=09=09=09=09=09=09=09</td> =09=09=09=09=09=09=09=09</tr> =09=09=09=09=09=09=09</tbody> =09=09=09=09=09=09</table> =09=09=09=09=09=09<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" c= lass=3D"mktoModule section-intro contents" id=3D"module-rich-text0eb0699c-d= 930-4e66-9f3c-fb3b8abadbe489429f69-3adc-4fee-8223-fb7cdbb59b09" mktoname=3D= "Rich text area-2-clone" style=3D"font-size:16px;line-height:24px;text-alig= n:left;color:#333333;" width=3D"100%"> =09=09=09=09=09=09=09<tbody> =09=09=09=09=09=09=09=09<tr class=3D"one-col"> =09=09=09=09=09=09=09=09=09<td align=3D"left" class=3D"inner copy" style=3D= "text-align:left;padding-top:0;padding-bottom:30px;padding-right:30px;paddi= ng-left:30px;"> =09=09=09=09=09=09=09=09=09<div class=3D"links-copy" style=3D"margin-top:0;= margin-bottom:0;margin-right:0;margin-left:0;"> =09=09=09=09=09=09=09=09=09<div class=3D"mktEditable" id=3D"body-copy0eb069= 9c-d930-4e66-9f3c-fb3b8abadbe489429f69-3adc-4fee-8223-fb7cdbb59b09" mktonam= e=3D"Editable Text" style=3D"margin-top:0;margin-bottom:0;margin-right:0;ma= rgin-left:0;"> =09=09=09=09=09=09=09=09=09<p style=3D"margin: 0 0 12px 0;"> </p> =09=09=09=09=09=09=09=09=09<p>Kindest Regards, </p> =09=09=09=09=09=09=09=09=09<p>The Twilio Customer Experience Team</p> =09=09=09=09=09=09=09=09=09</div> =09=09=09=09=09=09=09=09=09</div> =09=09=09=09=09=09=09=09=09</td> =09=09=09=09=09=09=09=09</tr> =09=09=09=09=09=09=09</tbody> =09=09=09=09=09=09</table> =09=09=09=09=09=09</td> =09=09=09=09=09</tr> =09=09=09=09=09<tr> =09=09=09=09=09=09<td><!-- FOOTER START --> =09=09=09=09=09=09<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" s= tyle=3D"margin: 0 auto;width:100%" width=3D"width:100%"> =09=09=09=09=09=09=09<tbody> =09=09=09=09=09=09=09=09<tr> =09=09=09=09=09=09=09=09=09<td class=3D"mktoSnippet" id=3D"Footer" mktoname= =3D"Footer"> =09=09=09=09=09=09=09=09=09<table id=3D"footer" style=3D"-webkit-text-size-= adjust: 100%; 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