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✏️ Editing: 1768398012.M61471P3480731.mgh-web11.maghost.ro,S=7820,W=8000:2,S

Envelope-to: heads@naturallights.biz
Delivery-date: Wed, 14 Jan 2026 15:40:12 +0200
Date: Wed, 14 Jan 2026 13:39:30 +0000
From: "Linda Rogers (Twilio SendGrid Support)" <support@twiliosendgrid.zendesk.com>
Reply-To: Twilio SendGrid Support <support+id7R2JV1-Y2DRX@twiliosendgrid.zendesk.com>
To: unified_acct_US1567aae4bdbeaa3fb1599cf4f89db4aa <heads@naturallights.biz>
Message-ID: <7R2JV1Y2DRX_69679c9226074_03d59d22d7c98f_sprut@zendesk.com>
In-Reply-To: <8e490906145bfebcd6da1a75f922318b@naturallights.biz>
 <7R2JV1Y2DRX_6966d6f415456_6a6d34803a4819_sprut@zendesk.com>
References: <7R2JV1Y2DRX@zendesk.com>
 <7R2JV1Y2DRX_6966d6f415456_6a6d34803a4819_sprut@zendesk.com>
 <8e490906145bfebcd6da1a75f922318b@naturallights.biz>
Subject: [Twilio] Re: Update Regarding Your Twilio SendGrid Account
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## In replies all text above this line is added to the ticket ##

----------------------------------------------

Linda Rogers, Jan 14, 2026, 5:39=E2=80=AFAM PST

Hello unified_acct_US1567aae4bdbeaa3fb1599cf4f89db4aa,

We appreciate your interest in Twilio SendGrid.

We regret to inform you that after a thorough review, we=E2=80=99ve deter=
mined your account is not suitable for our platform and cannot be reactiv=
ated.

If you have any further questions or concerns, please don't hesitate to r=
each out to our team. We appreciate your understanding.

Thank you for considering Twilio SendGrid!

Sincerely,

Fraud Operations -
Onboarding & Compliance

This is in reference to ticket # 24708130 =

--------------------------------
This email is a service from SendGrid.

[7R2JV1-Y2DRX]=

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px;" src=3D"https://twilio.zendesk.com/images/2016/default-avatar-80.png"=
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da Grande','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif;=
 font-size: 15px; line-height: 18px; margin-bottom: 0; margin-top: 0; pad=
ding: 0; color:#1b1d1e;" dir=3D"ltr">                                    =
            <strong>Linda Rogers</strong> (SendGrid)                     =
                     </p>            <p style=3D"font-family:'Lucida Gran=
de','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-s=
ize: 13px; line-height: 25px; margin-bottom: 15px; margin-top: 0; padding=
: 0; color:#bbbbbb;" dir=3D"ltr">              Jan 14, 2026, 5:39=E2=80=AF=
AM PST            </p>                                    <div class=3D"z=
d-comment" dir=3D"auto" style=3D"color: #2b2e2f; line-height: 22px; margi=
n: 15px 0;">Hello unified_acct_US1567aae4bdbeaa3fb1599cf4f89db4aa,<br>&nb=
sp;<br>We appreciate your interest in Twilio SendGrid.<br>&nbsp;<br><span=
 style=3D"background-color: rgb(255,255,255); color: rgb(31,31,31);">We r=
egret to inform you that after a thorough review, we=E2=80=99ve determine=
d your account is not suitable for our platform and cannot be reactivated=
.</span><br>&nbsp;<br>If you have any further questions or concerns, plea=
se don't hesitate to reach out to our team. We appreciate your understand=
ing.<br>&nbsp;<br>Thank you for considering Twilio SendGrid!<br><div clas=
s=3D"signature"><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px=
; margin: 15px 0;">Sincerely,</p><p dir=3D"ltr" style=3D"color: #2b2e2f; =
line-height: 22px; margin: 15px 0;">Fraud Operations -<br>
Onboarding &amp; Compliance</p></div></div><p dir=3D"ltr">               =
       </p></td>        </tr>      </tbody></table>    </td>  </tr></tbod=
y></table></div><p dir=3D"ltr">This is in reference to ticket # 24708130 =
</p>
    <div style=3D"color: #9e9e9e; margin: 10px 0 14px 0; padding-top: 10p=
x; border-top: 1px solid #eeeeee;">
     This email is a service from SendGrid.  Delivered by <a href=3D"http=
://www.zendesk.com" style=3D"color:black" target=3D"_new">Zendesk</a>.
    </div>
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<span style=3D"color:#FFFFFF" aria-hidden=3D"true" class=3D"zd_encoded_id=
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