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✏️ Editing: 1768347422.M23833P1406061.mgh-web11.maghost.ro,S=8466,W=8657:2,RS

Envelope-to: heads@naturallights.biz
Delivery-date: Wed, 14 Jan 2026 01:37:02 +0200
Date: Tue, 13 Jan 2026 23:36:20 +0000
From: "[System] Zenticket (Twilio Support)" <support@twilio.zendesk.com>
Reply-To: Twilio Support <support+id7R2JV1-Y2DRX@twilio.zendesk.com>
To: unified_acct_US1567aae4bdbeaa3fb1599cf4f89db4aa <heads@naturallights.biz>
Message-ID: <7R2JV1Y2DRX_6966d6f415456_6a6d34803a4819_sprut@zendesk.com>
In-Reply-To: <7R2JV1Y2DRX@zendesk.com>
Subject: Request# 24708130 | Ban
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## In replies all text above this line is added to the ticket ##

----------------------------------------------

unified_acct_US1567aae4bdbeaa3fb1599cf4f89db4aa, Jan 13, 2026, 3:36=E2=80=
=AFPM PST

Dear SendGrid Customer,

Unfortunately, your email practices have caused our automated systems to =
flag your account for termination. Your sending practices, metrics and ex=
ternal reputation are indicative of abuse and as such your account has be=
en closed.

We sincerely apologize for this account being closed, and for any inconve=
nience this may cause you.

Sincerely,
SendGrid Compliance

**Please respond directly to this ticket in order to start the reactivati=
on process.**  We apologize for any inconvenience this may have caused. T=
hank you for using SendGrid.

Customer UserID: 58532483
Customer Username: unified_acct_US1567aae4bdbeaa3fb1599cf4f89db4aa
Customer Email: heads@naturallights.biz

-------------------------
Your Twilio Ticket ID # 24708130
View your ticket in Help Center: https://help.twilio.com/tickets/24708130=

Encoded ID # [7R2JV1-Y2DRX] =

--------------------------------
This email is a service from Twilio.

[7R2JV1-Y2DRX]=

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x 0;">Dear SendGrid Customer,</p><p dir=3D"ltr" style=3D"color: #2b2e2f; =
line-height: 22px; margin: 15px 0;">Unfortunately, your email practices h=
ave caused our automated systems to flag your account for termination. Yo=
ur sending practices, metrics and external reputation are indicative of a=
buse and as such your account has been closed.</p><p dir=3D"ltr" style=3D=
"color: #2b2e2f; line-height: 22px; margin: 15px 0;">We sincerely apologi=
ze for this account being closed, and for any inconvenience this may caus=
e you.</p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; marg=
in: 15px 0;">Sincerely,<br>SendGrid Compliance</p><p dir=3D"ltr" style=3D=
"color: #2b2e2f; line-height: 22px; margin: 15px 0;">**Please respond dir=
ectly to this ticket in order to start the reactivation process.**  We ap=
ologize for any inconvenience this may have caused. Thank you for using S=
endGrid.</p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; ma=
rgin: 15px 0;">Customer UserID: 58532483<br>Customer Username: unified_ac=
ct_US1567aae4bdbeaa3fb1599cf4f89db4aa<br>Customer Email: <a href=3D"mailt=
o:heads@naturallights.biz" rel=3D"noreferrer">heads@naturallights.biz</a>=
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----<br>Your Twilio Ticket ID # 24708130<br>View your ticket in Help Cent=
er: <a href=3D"https://help.twilio.com/tickets/24708130" rel=3D"noreferre=
r">https://help.twilio.com/tickets/24708130</a><br>Encoded ID # [7R2JV1-Y=
2DRX] </p>
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     This email is a service from Twilio.  Delivered by <a href=3D"http:/=
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<span style=3D"color:#FFFFFF" aria-hidden=3D"true" class=3D"zd_encoded_id=
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