Return-Path: Delivered-To: heads@naturallights.biz Received: from mgh-web11.maghost.ro by mgh-web11.maghost.ro with LMTP id Wp4qAB7XZmltdBUAJwI5NA (envelope-from ) for ; Wed, 14 Jan 2026 01:37:02 +0200 Return-path: Envelope-to: heads@naturallights.biz Delivery-date: Wed, 14 Jan 2026 01:37:02 +0200 Received: from mta-out6.pod27.use2.zdsys.com ([192.161.152.36]:39002) by mgh-web11.maghost.ro with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384 (Exim 4.98) (envelope-from ) id 1vfnwc-00000005tTo-2OUA for heads@naturallights.biz; Wed, 14 Jan 2026 01:37:01 +0200 Received: from zendesk.com (unknown [127.0.0.6]) by mta-out15.pod27.use2.zdsys.com (Zendesk) with ESMTP id fabe7e43-f5eb-41a2-8f45-42a069cc5c99 for ; Tue, 13 Jan 2026 23:36:20 +0000 (UTC) Date: Tue, 13 Jan 2026 23:36:20 +0000 From: "[System] Zenticket (Twilio Support)" Reply-To: Twilio Support To: unified_acct_US1567aae4bdbeaa3fb1599cf4f89db4aa Message-ID: <7R2JV1Y2DRX_6966d6f415456_6a6d34803a4819_sprut@zendesk.com> In-Reply-To: <7R2JV1Y2DRX@zendesk.com> Subject: Request# 24708130 | Ban Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_6966d6f42a516_8b199840521c"; charset=utf-8 Content-Transfer-Encoding: 7bit X-Delivery-Context: event-id-45423798934555 Auto-Submitted: auto-generated X-Auto-Response-Suppress: All X-Mailer: Zendesk Mailer X-Zendesk-From-Account-Id: c52caba X-Zendesk-Email-Id: 01KEWVF92WNFTHN64YYNDFZRVW DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=zendesk.com; q=dns/txt; s=zendesk2; t=1768347380; bh=eD5LyMLhEDgeIYSlezkG9ig52pLIxy3FbCbtkznULHA=; h=date:from:reply-to:to:message-id:in-reply-to:subject:mime-version:content-type:content-transfer-encoding; b=Gpvp71ksGOZXHeXaeyhPTk2B7bJnX1Xkq8qiCFv8Mrd1aPOeb9R0yj2teYRWjxe7OQZrwaeEVgSzPbvcFUEMZzWOH3a462n6kFXKT2JAJaXP8lCOzLy8pD3ZHqjy1sPAKSyhgbAKOYQiNEaWVMT7fw29wREgK5gMJMnYmbD60C/TXSh92lTaVt2oMy/KMtqLmrRbOp5kWyTnOh2Rn0m8Rq10ykI2VzxGhS2XCWZIJJCuSzsVkbpIrrraqYxGacPvahlwK7+dDqH2ynKjn7KXcyGN0KltZOhpkbGr5TfPQyfRCRdYdBEOfEcKufJmMMhoyW3s4XAtcYRVARiXtKkDqA== ----==_mimepart_6966d6f42a516_8b199840521c Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable ## In replies all text above this line is added to the ticket ## ---------------------------------------------- unified_acct_US1567aae4bdbeaa3fb1599cf4f89db4aa, Jan 13, 2026, 3:36=E2=80= =AFPM PST Dear SendGrid Customer, Unfortunately, your email practices have caused our automated systems to = flag your account for termination. Your sending practices, metrics and ex= ternal reputation are indicative of abuse and as such your account has be= en closed. We sincerely apologize for this account being closed, and for any inconve= nience this may cause you. Sincerely, SendGrid Compliance **Please respond directly to this ticket in order to start the reactivati= on process.** We apologize for any inconvenience this may have caused. T= hank you for using SendGrid. Customer UserID: 58532483 Customer Username: unified_acct_US1567aae4bdbeaa3fb1599cf4f89db4aa Customer Email: heads@naturallights.biz ------------------------- Your Twilio Ticket ID # 24708130 View your ticket in Help Center: https://help.twilio.com/tickets/24708130= Encoded ID # [7R2JV1-Y2DRX] = -------------------------------- This email is a service from Twilio. [7R2JV1-Y2DRX]= ----==_mimepart_6966d6f42a516_8b199840521c Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable
## In replies all text above this line= is added to the ticket ##

= =
3D""

unified_acct_US1567aae4bdbeaa3fb1599cf4f89db4aa =

Jan 13, 2026, 3:36=E2=80=AFPM PST =

Dear SendGrid Customer,

Unfortunately, your email practices h= ave caused our automated systems to flag your account for termination. Yo= ur sending practices, metrics and external reputation are indicative of a= buse and as such your account has been closed.

We sincerely apologi= ze for this account being closed, and for any inconvenience this may caus= e you.

Sincerely,
SendGrid Compliance

**Please respond dir= ectly to this ticket in order to start the reactivation process.** We ap= ologize for any inconvenience this may have caused. Thank you for using S= endGrid.

Customer UserID: 58532483
Customer Username: unified_ac= ct_US1567aae4bdbeaa3fb1599cf4f89db4aa
Customer Email: heads@naturallights.biz=

=

---------------------= ----
Your Twilio Ticket ID # 24708130
View your ticket in Help Cent= er: https://help.twilio.com/tickets/24708130
Encoded ID # [7R2JV1-Y= 2DRX]

This email is a service from Twilio. Delivered by Zendesk.
[7R2JV1-Y2DRX] = ----==_mimepart_6966d6f42a516_8b199840521c--