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Date: Fri, 02 Jan 2026 06:23:44 +0000
Reply-To: Arthur from OneSignal
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Hello,
It appears your DNS records have not been set up yet.
[Image "image.png?expires=1767336300&signature=afac6d096ed915c4177fb2009f164da4c39bd0a716a5325091133a3c3cc92847&req=dSkmF81%2Bn4NeX%2FMW1HO4zcmYRRndYGMHjobZmKBPLFQDD0cv%2Bu%2F87fI467dE%0Afj3I%0A"]
You can check this in your OneSignal app > Settings > Email > Sender.
You can configure your email DNS settings with these options:
1. Click the "Auto-configure" button to connect OneSignal with your DNS provider and get these enabled quickly.
2. You can purchase a domain within OneSignal if you don't have one.
3. You can configure the DNS directly
More details on these 3 options here: https://documentation.onesignal.com/docs/email-dns-configuration
If you are stuck, you may need to contact your DNS provider's support team to assist you in making sure they are set up correctly with the values we provide.
Otherwise, if you need further assistance, please provide screenshots of your DNS provider's settings, and we will do our best to assist.
Thank you!
--_----ytFzxv6H0gu1llJH2S42bA===_9B/03-26875-17467596
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Hello,
It appears your DNS records have not been set up yet.
You can check this in your OneSignal app > Settings > Email > Sender.
You can configure your email DNS settings with these options:
Click the "Auto-configure" button to connect OneSignal with your DNS provider and get these enabled quickly.
You can purchase a domain within OneSignal if you don't have one.
If you are stuck, you may need to contact your DNS provider's support team to assist you in making sure they are set up correctly with the values we provide.
Otherwise, if you need further assistance, please provide screenshots of your DNS provider's settings, and we will do our best to assist.
Thank you!
We're here to help
Reply directly to this email or through our Messenger
